About Umeed-e-Shifa
Where Compassion Meets Clinical Excellence
Leading Rehabilitation & Health Care Services in Pakistan
Umeed-e-Shifa Rehabilitation Center, located in Bani Gala, Islamabad, is a compassionate and professionally guided facility dedicated to the treatment and rehabilitation of individuals struggling with substance use disorders and psychological difficulties. Established with the vision of restoring hope (umeed) and healing (shifa), the center provides a safe, structured, and supportive environment for recovery.
Umeed-e-Shifa offers evidence-based addiction treatment and psychological services, focusing on both detoxification and long-term rehabilitation. Our approach addresses the biological, psychological, and social aspects of addiction through individualized treatment plans, psychotherapy, group sessions, relapse prevention, and family involvement.
With a strong emphasis on dignity, confidentiality, and ethical care, Umeed-e-Shifa aims to empower individuals to rebuild their lives, strengthen coping skills, and achieve sustainable recovery. We believe recovery is a journey, and with professional support and compassion, lasting change is possible.
Vision
To be a leading, trusted, and fully compliant rehabilitation center in Pakistan, dedicated to delivering high-quality, ethical, and evidence-based addiction treatment and mental health services. Our vision is to create a safe, supportive, and compassionate healing environment that empowers individuals to overcome substance use disorders and psychological challenges. We aim to promote sustainable recovery, emotional stability, psychological well-being, and meaningful social reintegration, enabling individuals to lead healthy, productive, and dignified lives. We are committed to operating in strict accordance with IHRA regulations, national healthcare standards, and internationally recognized best practices, while continuously improving our services to meet the evolving needs of individuals, families, and the wider community.
Mission
Our mission is to deliver safe, ethical, and person-centered rehabilitation services for individuals affected by substance use disorders and psychological conditions. Umeed-e-Shifa is committed to: Providing evidence-based addiction treatment and psychological care.
Ensuring patient safety, dignity, and confidentiality at all stages of treatment
Adhering strictly to IHRA guidelines, clinical protocols, and legal requirements
Supporting long-term recovery through structured rehabilitation, relapse prevention, and family involvement.
Promoting awareness, prevention, and responsible mental healthcare practices within the community
Core Values
In line with IHRA standards and ethical healthcare practices, Umeed-e-Shifa operates on the following core values:
1. Patient Safety & Ethical Care
We prioritize the physical and psychological safety of all clients, ensuring ethical practice, informed consent, and protection of patient rights at all times.
2. Confidentiality & Dignity
All patient information is handled with strict confidentiality, and every individual is treated with respect, dignity, and non-discrimination.
3. Evidence-Based Practice
Our interventions are grounded in scientifically supported methods, including psychological assessments, structured therapy, and relapse prevention models.
4. Professional Competence
Services are delivered by trained and qualified professionals who follow recognized clinical standards, supervision, and continuous professional development.
5. Holistic & Individualized Care
We address the biological, psychological, and social dimensions of addiction through individualized treatment plans tailored to each client’s needs.
6. Accountability & Regulatory Compliance
We maintain transparency, proper documentation, and compliance with IHRA, SECP, and relevant national healthcare regulations.
7. Recovery-Oriented Approach
We believe recovery is possible and sustainable when supported by structured treatment, psychosocial support, family involvement, and aftercare planning.
From the CEO’s Desk
At Umeed-e-Shifa, we believe that every individual deserves a second chance at life, healing, and dignity. Our mission is to provide compassionate, ethical, and evidence-based rehabilitation services that address not only addiction but the mind, body, and soul as a whole. We are committed to offering honest guidance to patients and their families, ensuring clarity, care, and hope at every stage of recovery. Our vision is to contribute positively to Pakistan’s healthcare and rehabilitation sector by raising standards of treatment, professionalism, and patient-centered care.
Sidra Shehzad
CEO – Umeed-e-Shifa
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